Exchange insights on strategies for simplifying operations while preparing for an AI-driven future.

Modernisation is not about rushing to deploy the latest tools, but about a disciplined effort to create real enterprise value.

Technology was built to drive efficiency, visibility, and scale - yet for many organisations, it has had the opposite effect. However, IT environments continue to expand, while workflows remain fragmented.

This is while operational overhead also keeps increasing – just as businesses are under increasing pressure to move faster than ever.

As AI becomes a strategic priority, CIOs face a critical challenge: how to unlock its potential without adding further complexity to already stretched operations.

The focus is shifting from simply implementing AI to building the operational foundations needed to deliver meaningful business outcomes.

This executive roundtable will bring together CIOs and senior IT leaders to explore how they are simplifying operations while preparing for an AI-driven future.

Discussions will centre on improving visibility across services and assets, reducing friction through connected workflows, and evolving from reactive support models to more proactive, intelligent operations. 

Important – attendance criteria: This event is specifically designed for senior IT professionals (Head/Director level or above) from large companies (500+ employees) based in Sydney, along with senior representatives from our event partners. Professionals who fall outside these criteria — including those from technology vendors, media, marketing, or consulting firms — are not eligible to attend and may have their registrations declined.

• Understand why operational simplification has become a priority in the AI era and how leading organisations are reducing complexity at scale.
• Unpack how to break down workflow and data silos to create more connected, agile, and efficient operations.
• Discover how greater visibility, asset intelligence, and automation can improve operational performance and service delivery.
• Gain practical insights into AI-powered operations and proactive ServiceOps strategies that help prevent issues before they impact the business.
• Explore strategies for moving from systems of record to systems of action, enabling faster decision-making and more responsive operations.
• Uncover how to build resilient, intelligent operations that scale with business demand while connecting service management, automation, and enterprise workflows.

Step into a venue designed to inspire connection and celebration. Whether you’re hosting an intimate gathering or a large-scale event, our versatile spaces adapt beautifully to your vision. Every detail — from lighting to layout — is crafted to create an unforgettable experience for you and your guests.