Join peers to discuss what is the balance between deterministic automation and AI.
IT leaders struggle with fragmented workflows, manual processes, tool sprawl, and data silos that limit their ability to leverage AI, manage to business outcomes, and advance an Agentic AI strategy. Missed service delivery SLAs, increasing costs and reduced visibility all require solutions that improve productivity, drive innovation, and create compelling customer experiences at enterprise scale. Making changes while maintaining governance, security and compliance can be a real challenge for IT leadership.
How can enterprises safely leverage AI within their workflows to drive real outcomes, scale automation, and progress from experimentation toward Autonomous IT and Agentic AI? What is the balance between deterministic automation and AI, now and in the future?
Join fellow IT leaders, along with our partner ServiceNow, in this exclusive roundtable to discuss how leading organizations are leveraging AI across workflows and operationalizing the journey toward Agentic AI and Autonomous IT—with practical use cases, governance models, and measurable business outcomes.
In partnership with:

Important – attendance criteria: This event is specifically designed for senior IT professionals (Head/Director level or above) from large companies (500+ employees), along with senior representatives from our event partners. Professionals who fall outside these criteria — including those from technology vendors, media, marketing, or consulting firms — are not eligible to attend and may have their registrations declined.
Benefits of attending:
- Finding the balance between deterministic automation and Agentic AI.
- Creating and transforming new AI-enabled workflows into self-driving operations that reduce manual effort and accelerate service delivery.
- Connecting IT services, operations, assets, and strategic portfolio management to minimize risk, increase security and compliance, and align technology roadmaps with corporate strategy.
- Leveraging AI to drive towards the Zeros you need addressed—zero tier 1 incidents, zero service outages, zero asset issues, zero severe breaches, and zero misaligned investments.
- Enabling humans to collaborate with AI agents as teammates to improve decisions, execution speed, and the employee experience.
- Building a practical roadmap for preparing data, processes, and teams for AI that takes action—not just makes recommendations—and drives business outcomes.
Agenda:
- Introduction by host12:00 PM - 12:05 PM
- Group discussion12:05 PM - 12:50 PM
- Closing remarks by host12:50 PM - 1:00 PM
- Event ends1:00 PM
Virtual Event via Microsoft Teams




