Explore the future of AI-powered Application Management with your peers

As GenAI, AIOps and agentic automation reshape Application Management Services (AMS), organisations are moving beyond reactive support to intelligent operations that improve reliability, accelerate issue resolution and reduce operational overhead.

While AI pilots are easy, building AI-powered operations that deliver measurable business value safely, at scale and with trust is where leadership matters.

The challenge is to do so without compromising governance, transparency or control.

As operations teams grapple with growing volumes of alerts, telemetry and service management demands, the question is no longer whether to adopt AI, but how to operationalise it responsibly. 

Success depends on balancing innovation with governance, automation with accountability, and AI-driven decision-making with human oversight.

Powered by cloud-scale innovation and AI platforms such as AWS, these capabilities enable trusted, autonomous operations that keep critical applications running efficiently.

But the real opportunity extends beyond operational metrics. The next evolution of AI-infused AMS connects operational intelligence directly to employee experience. 

Important – attendance criteria: This event is specifically designed for senior IT professionals (Head/Director level or above) from large companies (500+ employees) based in Australia, along with senior representatives from our event partners. Professionals who fall outside these criteria — including those from technology vendors, media, marketing, or consulting firms — are not eligible to attend and may have their registrations declined.

• Discover how to transform Application Management Services (AMS) from reactive support into intelligent, AI-powered operations.
•  Learn how to connect operational intelligence with employee experience to drive better business outcomes.
•  Explore strategies for reducing disruptions through trusted, autonomous operations that improve reliability and resilience.
•  Gain practical insights into scaling GenAI and agentic automation securely, responsibly and at enterprise scale.
•  Understand how to balance AI-driven autonomy with robust governance, transparency and human oversight.
•  Learn how leading organisations measure AI success across productivity, employee experience, operational cost and risk reduction.

Located in the heart of the city, Melbourne CBD provides an easily accessible and premium setting for senior executives to come together, with excellent transport links and proximity to major corporate headquarters. Its vibrant business ecosystem and renowned hospitality make it an ideal environment for meaningful peer discussions, networking and strategic conversations.